/* ===== peças comuns ===== */
.vidro { background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .18); backdrop-filter: blur(18px) saturate(1.3); box-shadow: 0 24px 60px rgba(0, 0, 20, .32); }
.passo-rotulo { display: inline-flex; align-items: center; gap: 10px; font: 600 12px var(--font); letter-spacing: .14em; text-transform: uppercase; color: var(--amarelo); }
.passo-rotulo::before { content: ""; width: 26px; height: 3px; border-radius: 2px; background: var(--amarelo); }
em.brilho { font-style: normal; background: linear-gradient(100deg, #f0fa00 0%, #ffffff 42%, #f0fa00 62%, #8fe9ff 100%); background-size: 240% 100%; -webkit-background-clip: text; background-clip: text; color: transparent; animation: brilho-texto 5.5s linear infinite; }
@keyframes brilho-texto { to { background-position: -240% 0; } }

.botao-brilho {
  position: relative; overflow: hidden; display: inline-flex; align-items: center; justify-content: center; gap: 12px; height: 62px; padding: 0 36px; border: 0; border-radius: 31px;
  background: var(--grad-amarelo); color: var(--marinho); font: 700 17px var(--font); cursor: pointer;
  box-shadow: 0 14px 34px rgba(240, 250, 0, .32), inset 0 1px 0 rgba(255, 255, 255, .7); transition: translate .3s var(--ease), box-shadow .3s;
}
.botao-brilho::after { content: ""; position: absolute; top: 0; left: -70%; width: 45%; height: 100%; background: linear-gradient(100deg, transparent, rgba(255, 255, 255, .8), transparent); transform: skewX(-20deg); animation: reflexo 3.4s ease-in-out infinite; }
@keyframes reflexo { 0%, 55% { left: -70%; } 100% { left: 140%; } }
.botao-brilho:hover { translate: 0 -3px; box-shadow: 0 22px 44px rgba(240, 250, 0, .45), inset 0 1px 0 rgba(255, 255, 255, .7); }
.botao-brilho .i { font-size: 20px; stroke-width: 2.6; transition: transform .3s var(--ease); }
.botao-brilho:hover .i { transform: translateX(5px); }
.botao-fantasma {
  display: inline-flex; align-items: center; gap: 10px; height: 46px; padding: 0 22px; border-radius: 23px; border: 1.5px solid rgba(255, 255, 255, .35); background: rgba(255, 255, 255, .06);
  color: #fff; font: 600 14px var(--font); cursor: pointer; backdrop-filter: blur(8px); transition: background .25s, color .25s, translate .25s var(--ease);
}
.botao-fantasma:hover { background: #fff; color: var(--azul); translate: 0 -2px; }
.botao-fantasma.escuro { border-color: rgba(40, 0, 200, .3); color: var(--azul); background: rgba(40, 0, 200, .04); }
.botao-fantasma.escuro:hover { background: var(--azul); color: #fff; }
.botao-fantasma .i { font-size: 17px; }

/* ===== abertura ===== */
.intro { position: fixed; inset: 0; z-index: 1000; background: var(--noite); color: #fff; overflow: hidden; transition: opacity .75s ease, transform .75s var(--ease), filter .75s; }
.intro.fechando { opacity: 0; transform: scale(1.05); filter: blur(10px); pointer-events: none; }
.intro-fundo { position: absolute; inset: 0; overflow: hidden; background: radial-gradient(1200px 800px at 82% 18%, #2a0fd1 0%, transparent 62%), radial-gradient(900px 700px at 8% 105%, #14148f 0%, transparent 66%), #07073f; }
.aurora i { position: absolute; border-radius: 50%; filter: blur(90px); mix-blend-mode: screen; }
.aurora i:nth-child(1) { width: 48vw; height: 48vw; left: -10vw; top: -16vw; background: #2800c8; opacity: .6; animation: deriva1 24s ease-in-out infinite alternate; }
.aurora i:nth-child(2) { width: 36vw; height: 36vw; right: -6vw; top: 28%; background: #00aeef; opacity: .32; animation: deriva2 28s ease-in-out infinite alternate; }
.aurora i:nth-child(3) { width: 22vw; height: 22vw; left: 40%; bottom: -8vw; background: #f0fa00; opacity: .14; animation: deriva1 30s ease-in-out infinite alternate-reverse; }
@keyframes deriva1 { to { transform: translate(8vw, 6vw) scale(1.12); } }
@keyframes deriva2 { to { transform: translate(-7vw, -8vw) scale(1.18); } }
.grade { position: absolute; inset: 0; background-image: linear-gradient(rgba(255, 255, 255, .055) 1px, transparent 1px), linear-gradient(90deg, rgba(255, 255, 255, .055) 1px, transparent 1px); background-size: 58px 58px; -webkit-mask-image: radial-gradient(ellipse at 50% 42%, #000 18%, transparent 72%); mask-image: radial-gradient(ellipse at 50% 42%, #000 18%, transparent 72%); }
.intro-topo { position: absolute; z-index: 6; left: clamp(24px, 4vw, 64px); right: clamp(24px, 4vw, 64px); top: clamp(18px, 4vh, 38px); display: flex; align-items: center; gap: 14px; }
.intro-logo { width: 128px; filter: drop-shadow(0 6px 16px rgba(0, 0, 0, .35)); }
.intro-by { margin-top: 6px; font: 500 12px var(--font); color: rgba(255, 255, 255, .6); }
.intro-n { margin-left: auto; height: 24px; opacity: .92; }

.etapa { position: absolute; inset: 0; z-index: 2; display: flex; padding: clamp(84px, 13vh, 130px) clamp(24px, 5vw, 84px) clamp(24px, 5vh, 56px); visibility: hidden; opacity: 0; transform: translateY(26px); pointer-events: none; transition: opacity .52s ease, transform .52s var(--ease), visibility 0s linear .52s; }
.etapa.ativa { visibility: visible; opacity: 1; transform: none; pointer-events: auto; transition-delay: 0s; }
.etapa.ativa.saindo { opacity: 0; transform: translateY(-26px); }

#et-video { flex-direction: column; align-items: center; justify-content: center; gap: 22px; }
.video-moldura { position: relative; width: min(1040px, 82vw); aspect-ratio: 16 / 9; border-radius: 30px; overflow: hidden; background: #0f0f72; box-shadow: 0 60px 140px rgba(0, 0, 0, .6), 0 0 0 1px rgba(255, 255, 255, .16); }
.video-moldura::before { content: ""; position: absolute; inset: -2px; border-radius: inherit; padding: 2px; background: conic-gradient(from var(--giro), #f0fa00, #00aeef, #2800c8, #f0fa00); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask-composite: exclude; opacity: .8; animation: giro 6s linear infinite; z-index: 2; pointer-events: none; }
@keyframes giro { to { --giro: 360deg; } }
.intro-video { width: 100%; height: 100%; object-fit: cover; display: block; }
.video-brilho { position: absolute; inset: 0; box-shadow: inset 0 0 90px rgba(6, 6, 58, .55); pointer-events: none; }
.video-rodape { width: min(1040px, 82vw); display: flex; align-items: center; gap: 22px; }
.video-barra { flex: 1; height: 5px; border-radius: 3px; background: rgba(255, 255, 255, .16); overflow: hidden; }
.video-barra i { display: block; height: 100%; width: 0; border-radius: 3px; background: linear-gradient(90deg, #f0fa00, #00aeef); }

#et-capa { display: grid; grid-template-columns: minmax(0, 1.08fr) minmax(0, .92fr); gap: 3vw; align-items: center; }
.selo { display: inline-flex; align-items: center; gap: 10px; padding: 8px 16px; border-radius: 20px; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .18); font: 600 12px var(--font); letter-spacing: .08em; text-transform: uppercase; color: rgba(255, 255, 255, .88); backdrop-filter: blur(10px); }
.selo i { width: 8px; height: 8px; border-radius: 50%; background: var(--amarelo); animation: pulsa-ponto 1.8s ease-out infinite; }
@keyframes pulsa-ponto { 0% { box-shadow: 0 0 0 0 rgba(240, 250, 0, .7); } 100% { box-shadow: 0 0 0 10px rgba(240, 250, 0, 0); } }
.capa-titulo { margin-top: 22px; font: 800 clamp(44px, 6.1vw, 102px)/.98 var(--font); letter-spacing: -.035em; }
.capa-titulo .linha { display: block; }
.rotativo { position: relative; height: 1.08em; overflow: hidden; }
.rotativo b { position: absolute; left: 0; top: 0; white-space: nowrap; color: #7fe3ff; transition: transform .6s var(--ease), opacity .6s; }
.rotativo b.entra { transform: translateY(100%); opacity: 0; }
.rotativo b.sai { transform: translateY(-100%); opacity: 0; }
.capa-sub { max-width: 540px; margin-top: 26px; font: 400 clamp(15px, 1.2vw, 18px)/1.7 var(--font); color: rgba(255, 255, 255, .72); }
.capa-acoes { display: flex; align-items: center; gap: 24px; margin-top: 34px; flex-wrap: wrap; }
.capa-dica { display: inline-flex; align-items: center; gap: 8px; font: 500 13px var(--font); color: rgba(255, 255, 255, .55); }
.capa-dica .i { animation: quica 1.6s ease-in-out infinite; }
@keyframes quica { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(5px); } }
.capa-numeros { display: flex; gap: 0; margin-top: 46px; }
.capa-numeros li { padding: 0 34px; border-left: 1px solid rgba(255, 255, 255, .18); }
.capa-numeros li:first-child { padding-left: 0; border-left: 0; }
.capa-numeros b { display: block; font: 800 40px/1 var(--font); letter-spacing: -.02em; }
.capa-numeros span { display: block; margin-top: 6px; font: 500 12px var(--font); color: rgba(255, 255, 255, .6); }

.capa-cena { position: relative; height: min(72vh, 680px); display: grid; place-items: center; }
.orbe { --ox: 0px; --oy: 0px; position: relative; width: min(400px, 34vw); aspect-ratio: 1; translate: var(--ox) var(--oy); transition: translate .3s ease; }
.orbe .orb-anel { position: absolute; inset: 0; border-radius: 50%; border: 1px solid rgba(255, 255, 255, .22); animation: orbe-anel 5s ease-in-out infinite; }
.orbe .a2 { inset: -13%; border-color: rgba(255, 255, 255, .13); animation-delay: -1.6s; }
.orbe .a3 { inset: -27%; border-color: rgba(255, 255, 255, .07); animation-delay: -3.2s; }
@keyframes orbe-anel { 0%, 100% { scale: 1; opacity: 1; } 50% { scale: 1.04; opacity: .6; } }
.orbe .barras { position: absolute; inset: 0; }
.orbe .barras i {
  position: absolute; left: calc(50% - 2px); top: 50%; width: 4px; height: 38px; border-radius: 3px; background: linear-gradient(#f0fa00, #00aeef); transform-origin: 50% 0;
  transform: rotate(var(--a)) translateY(calc(min(400px, 34vw) * .335)) scaleY(var(--e)); animation: onda-orbe 1.7s ease-in-out infinite; animation-delay: var(--d);
}
@keyframes onda-orbe { 0%, 100% { --e: .35; } 50% { --e: calc(var(--h) * 1.5); } }
.orbe-centro { position: absolute; inset: 27%; border-radius: 50%; display: grid; place-items: center; background: radial-gradient(circle at 30% 25%, #5b3dff, #1b0aa6 70%); box-shadow: 0 0 90px rgba(0, 174, 239, .55), inset 0 0 40px rgba(255, 255, 255, .15); }
.orbe-centro img { width: 52%; }
.flutuante { --px: 0px; --py: 0px; position: absolute; display: flex; align-items: center; gap: 12px; padding: 12px 18px 12px 12px; border-radius: 20px; transform: translate(var(--px), var(--py)); transition: transform .35s ease; animation: flutua-card 7s ease-in-out infinite; }
.flutuante img { width: 46px; height: 46px; border-radius: 50%; object-fit: cover; border: 2px solid #f0fa00; }
.flutuante b { display: block; font: 600 14px var(--font); }
.flutuante small { display: block; margin-top: 1px; font: 500 12px var(--font); color: rgba(255, 255, 255, .65); }
.f1 { left: 2%; top: 12%; }
.f2 { right: 0; top: 40%; animation-delay: -2.3s; }
.f3 { left: 10%; bottom: 10%; animation-delay: -4.2s; }
@keyframes flutua-card { 0%, 100% { translate: 0 0; } 50% { translate: 0 -12px; } }
.mini-onda { display: flex; align-items: center; gap: 3px; height: 26px; margin-left: 6px; }
.mini-onda i { width: 4px; height: 100%; border-radius: 2px; background: #f0fa00; transform-origin: center; animation: barra-voz 1s ease-in-out infinite; }
.mini-onda i:nth-child(2) { animation-delay: -.2s; } .mini-onda i:nth-child(3) { animation-delay: -.4s; } .mini-onda i:nth-child(4) { animation-delay: -.6s; } .mini-onda i:nth-child(5) { animation-delay: -.8s; }
@keyframes barra-voz { 0%, 100% { transform: scaleY(.25); } 50% { transform: scaleY(1); } }
.mini-anel { position: relative; width: 46px; height: 46px; display: grid; place-items: center; }
.mini-anel svg { position: absolute; inset: 0; width: 100%; height: 100%; transform: rotate(-90deg); }
.mini-anel circle { fill: none; stroke: rgba(255, 255, 255, .2); stroke-width: 3.4; }
.mini-anel .v { stroke: #f0fa00; stroke-linecap: round; stroke-dasharray: 97.4; stroke-dashoffset: 8; }
.mini-anel b { font: 700 14px var(--font); }
.mini-ok { width: 42px; height: 42px; border-radius: 50%; display: grid; place-items: center; background: #00b85a; color: #fff; }
.mini-ok .i { font-size: 20px; stroke-width: 3; }

#et-cracha { display: grid; grid-template-columns: minmax(0, 540px) minmax(0, 1fr); gap: 6vw; align-items: center; justify-content: center; }
.cracha-form { padding: clamp(28px, 3.6vw, 48px); border-radius: 32px; display: flex; flex-direction: column; gap: 22px; }
.cracha-form h2 { font: 800 clamp(30px, 3.2vw, 50px)/1.05 var(--font); letter-spacing: -.03em; }
.cracha-ajuda { margin-top: -8px; font: 400 14px/1.6 var(--font); color: rgba(255, 255, 255, .66); }
.campo { display: flex; flex-direction: column; gap: 9px; }
.campo > span { font: 600 11px var(--font); letter-spacing: .12em; text-transform: uppercase; color: rgba(255, 255, 255, .7); }
.campo input { height: 60px; padding: 0 22px; border-radius: 18px; border: 1.5px solid rgba(255, 255, 255, .2); background: rgba(255, 255, 255, .07); color: #fff; font: 500 19px var(--font); outline: none; transition: border-color .25s, box-shadow .25s, background .25s; }
.campo input::placeholder { color: rgba(255, 255, 255, .38); }
.campo input:focus { border-color: var(--amarelo); background: rgba(255, 255, 255, .11); box-shadow: 0 0 0 6px rgba(240, 250, 0, .14); }
.segmentado { position: relative; display: inline-flex; width: max-content; padding: 6px; border-radius: 999px; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .16); }
.segmentado-marca { position: absolute; left: 6px; top: 6px; bottom: 6px; width: 0; border-radius: 999px; background: var(--grad-amarelo); box-shadow: 0 8px 22px rgba(240, 250, 0, .3); transition: transform .45s var(--ease), width .45s var(--ease); }
.segmentado button { position: relative; z-index: 1; height: 44px; padding: 0 24px; border: 0; background: transparent; border-radius: 999px; color: rgba(255, 255, 255, .8); font: 600 14px var(--font); cursor: pointer; transition: color .3s; }
.segmentado button.ativo { color: var(--marinho); }
.cracha-form .botao-brilho { align-self: flex-start; margin-top: 4px; }

.cracha-cena { position: relative; height: min(76vh, 700px); display: flex; justify-content: center; align-items: flex-start; perspective: 1400px; }
.cordao { position: absolute; top: -14vh; left: 50%; width: 30px; height: calc(14vh + 52px); margin-left: -15px; border-radius: 0 0 6px 6px; background: repeating-linear-gradient(180deg, #f0fa00 0 12px, #d4de00 12px 14px); box-shadow: 0 0 0 1px rgba(0, 0, 0, .15); z-index: 0; }
.cracha-balanco { margin-top: calc(52px); transform-origin: 50% -52px; animation: balanca 7s ease-in-out infinite; z-index: 1; }
@keyframes balanca { 0%, 100% { rotate: -2.2deg; } 50% { rotate: 2.2deg; } }
.cracha {
  --rx: 0deg; --ry: 0deg; position: relative; width: min(310px, 72vw); height: min(470px, 60vh); border-radius: 28px; overflow: hidden; display: flex; flex-direction: column; align-items: center; color: var(--marinho);
  background: linear-gradient(165deg, #ffffff 0%, #ecebff 100%); box-shadow: 0 60px 110px rgba(0, 0, 0, .55), 0 0 0 1px rgba(255, 255, 255, .5); transform: rotateY(var(--ry)) rotateX(var(--rx)); transition: transform .25s ease; transform-style: preserve-3d;
}
.cracha-furo { position: absolute; top: 14px; left: 50%; width: 62px; height: 11px; margin-left: -31px; border-radius: 6px; background: #1a1a5e; box-shadow: inset 0 2px 4px rgba(0, 0, 0, .5); z-index: 3; }
.cracha-faixa { position: relative; width: 100%; height: 38%; padding: 38px 24px 0; background: linear-gradient(135deg, #2800c8 0%, #4930e2 55%, #00aeef 140%); color: #fff; display: flex; align-items: flex-start; gap: 10px; }
.cracha-faixa img { height: 22px; }
.cracha-faixa b { font: 800 17px var(--font); letter-spacing: -.01em; }
.cracha-faixa small { margin-left: auto; font: 600 11px var(--font); letter-spacing: .1em; text-transform: uppercase; opacity: .75; }
.cracha-avatar { width: 112px; height: 112px; margin-top: -56px; border-radius: 50%; display: grid; place-items: center; background: var(--grad-amarelo); border: 5px solid #fff; color: var(--marinho); font: 800 40px var(--font); box-shadow: 0 16px 34px rgba(40, 0, 200, .3); z-index: 2; }
.cracha-nome { margin-top: 16px; padding: 0 18px; text-align: center; font: 800 25px/1.15 var(--font); letter-spacing: -.02em; word-break: break-word; }
.cracha-nome.vazio { color: #b3b6d6; }
.cracha-papel { margin-top: 6px; font: 600 13px var(--font); color: var(--azul); }
.cracha-pronome { margin-top: 12px; padding: 5px 16px; border-radius: 14px; background: #eceaff; color: var(--azul); font: 600 12px var(--font); }
.cracha-barras { margin-top: auto; width: 74%; height: 44px; background: repeating-linear-gradient(90deg, #0f0f72 0 2px, transparent 2px 5px, #0f0f72 5px 6px, transparent 6px 10px, #0f0f72 10px 14px, transparent 14px 16px); opacity: .85; }
.cracha-rodape { margin: 10px 0 18px; font: 500 10px var(--font); letter-spacing: .1em; text-transform: uppercase; color: #8a8fb8; }
.cracha-brilho { position: absolute; inset: 0; pointer-events: none; background: radial-gradient(280px circle at var(--bx, 50%) var(--by, 30%), rgba(255, 255, 255, .6), transparent 62%); mix-blend-mode: soft-light; }

#et-guia { flex-direction: column; justify-content: center; gap: 28px; }
.guia-cabeca h2 { margin-top: 14px; font: 800 clamp(34px, 4.2vw, 64px)/1.02 var(--font); letter-spacing: -.035em; }
.guia-cabeca p { margin-top: 12px; max-width: 560px; font: 400 16px/1.65 var(--font); color: rgba(255, 255, 255, .7); }
.guia-passos { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 18px; }
.guia-passo { position: relative; overflow: hidden; padding: 26px 24px 30px; border-radius: 26px; min-height: 270px; cursor: pointer; background: rgba(255, 255, 255, .06); border: 1px solid rgba(255, 255, 255, .15); backdrop-filter: blur(14px); transition: translate .5s var(--ease), background .4s, border-color .4s, box-shadow .5s; }
.guia-passo:nth-child(even) { margin-top: 26px; }
.guia-num { position: absolute; right: 18px; top: 8px; font: 800 70px/1 var(--font); color: transparent; -webkit-text-stroke: 1.5px rgba(255, 255, 255, .22); }
.guia-icone { width: 54px; height: 54px; border-radius: 18px; display: grid; place-items: center; background: rgba(255, 255, 255, .1); color: var(--amarelo); transition: background .4s, color .4s, scale .4s var(--ease); }
.guia-icone .i { font-size: 26px; }
.guia-passo h3 { margin-top: 56px; font: 700 20px/1.2 var(--font); }
.guia-passo p { margin-top: 10px; font: 400 14px/1.6 var(--font); color: rgba(255, 255, 255, .68); }
.guia-prog { position: absolute; left: 0; right: 0; bottom: 0; height: 5px; background: rgba(255, 255, 255, .08); }
.guia-prog i { display: block; height: 100%; width: 0; background: linear-gradient(90deg, #f0fa00, #00aeef); }
.guia-passo.ativo { translate: 0 -12px; background: rgba(255, 255, 255, .15); border-color: rgba(240, 250, 0, .6); box-shadow: 0 0 0 1px rgba(240, 250, 0, .3), 0 34px 80px rgba(0, 0, 30, .5); }
.guia-passo.ativo .guia-icone { background: var(--amarelo); color: var(--marinho); scale: 1.08; }
.guia-passo.ativo .guia-prog i { animation: guia-enche 3.6s linear forwards; }
.guia-passo.feito .guia-prog i { width: 100%; }
@keyframes guia-enche { to { width: 100%; } }
.guia-dica { font: 500 14px var(--font); color: rgba(255, 255, 255, .6); }
.guia-acoes { display: flex; align-items: center; gap: 14px; }

/* ===== seleção: mesa de contatos ===== */
.mapa { position: fixed; inset: 0; z-index: 900; display: grid; grid-template-columns: minmax(380px, 33vw) minmax(0, 1fr); background: #f2f0eb; }
.mapa.entrando { animation: mapa-entra 1.1s var(--ease) both; }
@keyframes mapa-entra { from { opacity: 0; scale: 1.03; } }
.mapa-lateral { position: relative; overflow: hidden; display: flex; flex-direction: column; gap: 22px; padding: 26px clamp(24px, 2.4vw, 40px) 26px; color: #fff; background: radial-gradient(700px 500px at 100% 0%, #3b17e6 0%, transparent 62%), radial-gradient(500px 500px at 0% 100%, rgba(0, 174, 239, .35), transparent 62%), linear-gradient(180deg, #1b0aa6 0%, #07073f 100%); box-shadow: 18px 0 60px rgba(15, 15, 114, .3); z-index: 2; }
.mapa-lateral::after { content: ""; position: absolute; right: -80px; top: 30%; width: 260px; height: 260px; border-radius: 50%; border: 1px solid rgba(255, 255, 255, .1); box-shadow: 0 0 0 40px rgba(255, 255, 255, .03), 0 0 0 90px rgba(255, 255, 255, .02); pointer-events: none; }
.mapa-topo { display: flex; align-items: center; gap: 16px; }
.mapa-voltar { width: 44px; height: 44px; border-radius: 50%; border: 1px solid rgba(255, 255, 255, .28); background: rgba(255, 255, 255, .08); color: #fff; display: grid; place-items: center; cursor: pointer; transition: background .25s, translate .25s var(--ease); }
.mapa-voltar:hover { background: #fff; color: var(--azul); translate: -3px 0; }
.mapa-logo { width: 112px; }
.mapa-chamada { position: relative; z-index: 1; }
.mapa-titulo { margin-top: 12px; font: 800 clamp(30px, 2.9vw, 46px)/1.04 var(--font); letter-spacing: -.03em; }
.nivel-aviso { display: flex; align-items: center; gap: 10px; margin-top: 14px; padding: 10px 14px; border-radius: 14px; background: rgba(245, 241, 180, .95); color: var(--marinho); font: 500 12.5px/1.45 var(--font); }
.nivel-aviso[hidden] { display: none; }
.detalhe { position: relative; z-index: 1; flex: 1; min-height: 0; display: flex; flex-direction: column; align-items: center; text-align: center; padding: 26px 24px 20px; border-radius: 30px; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .18); backdrop-filter: blur(16px); overflow-y: auto; }
.detalhe.troca { animation: detalhe-troca .55s var(--ease) both; }
@keyframes detalhe-troca { from { opacity: 0; translate: 0 14px; } }
.detalhe-foto { position: relative; width: 136px; height: 136px; flex: none; }
.detalhe-foto img { position: absolute; inset: 7px; width: calc(100% - 14px); height: calc(100% - 14px); border-radius: 50%; object-fit: cover; border: 3px solid #fff; }
.anel-giro { position: absolute; inset: 0; border-radius: 50%; padding: 4px; background: conic-gradient(from var(--giro), #f0fa00, #00aeef, #4930e2, #f0fa00); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask-composite: exclude; animation: giro 4s linear infinite; }
.detalhe-fone { position: absolute; right: 2px; bottom: 6px; width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; background: var(--amarelo); color: var(--marinho); border: 3px solid #1b0aa6; }
.detalhe-fone svg { width: 16px; height: 16px; }
.detalhe-nome { margin-top: 16px; font: 800 26px/1.1 var(--font); letter-spacing: -.02em; }
.detalhe-processo { margin-top: 8px; padding: 5px 14px; border-radius: 14px; border: 1px solid rgba(240, 250, 0, .6); color: var(--amarelo); font: 600 12px var(--font); }
.detalhe-perfil { margin-top: 14px; font: 400 13.5px/1.65 var(--font); color: rgba(255, 255, 255, .78); }
.detalhe-tiles { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; width: 100%; margin-top: 16px; }
.detalhe-tiles div { padding: 12px 14px; border-radius: 16px; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .12); text-align: left; }
.detalhe-tiles small { display: block; font: 500 11px var(--font); color: rgba(255, 255, 255, .58); }
.detalhe-tiles b { display: block; margin-top: 4px; font: 700 15px/1.2 var(--font); }
.detalhe-tiles b.medidor-mini { display: flex; margin-top: 8px; }
.medidor-mini { display: inline-flex; align-items: flex-end; gap: 3px; height: 18px; }
.medidor-mini i { width: 6px; border-radius: 2px; background: rgba(255, 255, 255, .22); }
.medidor-mini i:nth-child(1) { height: 7px; } .medidor-mini i:nth-child(2) { height: 11px; } .medidor-mini i:nth-child(3) { height: 15px; } .medidor-mini i:nth-child(4) { height: 18px; }
.medidor-mini i.on { background: var(--amarelo); }
.botao-ligar { position: relative; overflow: hidden; width: 100%; margin-top: auto; padding: 0 22px 0 8px; height: 66px; display: flex; align-items: center; gap: 14px; border: 0; border-radius: 33px; background: var(--grad-amarelo); color: var(--marinho); font: 700 16px var(--font); cursor: pointer; box-shadow: 0 16px 38px rgba(240, 250, 0, .3); transition: translate .3s var(--ease), box-shadow .3s; margin-top: 18px; }
.botao-ligar::after { content: ""; position: absolute; top: 0; left: -70%; width: 40%; height: 100%; background: linear-gradient(100deg, transparent, rgba(255, 255, 255, .8), transparent); transform: skewX(-20deg); animation: reflexo 3.4s ease-in-out infinite; }
.botao-ligar:hover { translate: 0 -3px; box-shadow: 0 24px 50px rgba(240, 250, 0, .45); }
.ligar-icone { width: 50px; height: 50px; border-radius: 50%; display: grid; place-items: center; background: var(--marinho); color: var(--amarelo); animation: toque 2.4s ease-in-out infinite; }
.ligar-icone svg { width: 22px; height: 22px; }
@keyframes toque { 0%, 60%, 100% { rotate: 0deg; } 66% { rotate: -14deg; } 72% { rotate: 12deg; } 78% { rotate: -10deg; } 84% { rotate: 8deg; } }
.botao-ligar > span:nth-child(2) { flex: 1; text-align: left; }
.ligar-seta { display: grid; place-items: center; transition: translate .3s var(--ease); }
.ligar-seta .i { font-size: 22px; stroke-width: 2.6; }
.botao-ligar:hover .ligar-seta { translate: 6px 0; }
.detalhe-nota { margin-top: 12px; font: 500 11px var(--font); color: rgba(255, 255, 255, .5); }

.mapa-principal { position: relative; overflow-y: auto; padding: 30px clamp(24px, 3vw, 52px) 40px; background-image: radial-gradient(rgba(40, 0, 200, .1) 1.2px, transparent 1.2px); background-size: 26px 26px; }
.mapa-principal > :not(.rede-canvas) { position: relative; z-index: 1; }
.niveis-abas { display: flex; gap: 12px; flex-wrap: wrap; }
.aba { position: relative; display: flex; align-items: center; gap: 12px; padding: 12px 18px 12px 14px; border-radius: 22px; border: 1.5px solid rgba(40, 0, 200, .12); background: rgba(255, 255, 255, .85); backdrop-filter: blur(8px); color: var(--marinho); text-align: left; cursor: pointer; transition: translate .3s var(--ease), background .3s, color .3s, box-shadow .3s, border-color .3s; }
.aba b { font: 800 26px/1 var(--font); letter-spacing: -.03em; background: var(--grad-marca); -webkit-background-clip: text; background-clip: text; color: transparent; }
.aba strong { display: block; font: 700 14px var(--font); }
.aba small { display: block; font: 500 11px var(--font); color: #7a7fa6; }
.aba .medidor-mini i { background: #d6daf0; } .aba .medidor-mini i.on { background: var(--azul); }
.aba:hover { translate: 0 -3px; border-color: rgba(40, 0, 200, .35); box-shadow: 0 16px 34px rgba(40, 0, 200, .14); }
.aba.ativa { background: linear-gradient(135deg, #1b0aa6, #2800c8 60%, #4930e2); border-color: transparent; color: #fff; box-shadow: 0 18px 40px rgba(40, 0, 200, .36); }
.aba.ativa b { background: none; color: var(--amarelo); -webkit-text-fill-color: var(--amarelo); }
.aba.ativa small { color: rgba(255, 255, 255, .7); }
.aba.ativa .medidor-mini i { background: rgba(255, 255, 255, .25); } .aba.ativa .medidor-mini i.on { background: var(--amarelo); }
.niveis-cab { display: flex; justify-content: space-between; align-items: flex-end; gap: 20px; margin: 28px 0 20px; }
.niveis-cab h3 { font: 800 clamp(26px, 2.4vw, 36px)/1.1 var(--font); letter-spacing: -.03em; color: var(--marinho); }
.niveis-cab p { margin-top: 6px; font: 500 14px var(--font); color: #6c7194; }
.niveis-resumo { display: flex; align-items: center; gap: 16px; }
.niveis-resumo b { padding: 6px 16px; border-radius: 16px; background: #eceaff; color: var(--azul); font: 700 13px var(--font); }
.nivel-medidor { display: inline-flex; align-items: flex-end; gap: 4px; height: 20px; }
.nivel-medidor i { width: 7px; border-radius: 3px; background: #d6daf0; }
.nivel-medidor i:nth-child(1) { height: 8px; } .nivel-medidor i:nth-child(2) { height: 12px; } .nivel-medidor i:nth-child(3) { height: 16px; } .nivel-medidor i:nth-child(4) { height: 20px; }
.nivel-medidor i.on { background: var(--grad-marca); }
.nivel-medidor span { align-self: center; margin-left: 8px; font: 600 11px var(--font); letter-spacing: .08em; text-transform: uppercase; color: #8a8fb8; }

.galeria { display: grid; grid-template-columns: repeat(auto-fill, minmax(212px, 1fr)); gap: 22px; padding-bottom: 6px; transition: opacity .2s, translate .2s; }
.galeria.troca { opacity: 0; translate: 0 14px; }
.retrato {
  --rx: 0deg; --ry: 0deg; --ty: 0px; position: relative; aspect-ratio: 3 / 4; border-radius: 28px; overflow: hidden; border: 0; padding: 0; background: var(--marinho); color: #fff; cursor: pointer; text-align: left;
  transform: perspective(1000px) rotateX(var(--rx)) rotateY(var(--ry)) translateY(var(--ty)); transition: transform .4s var(--ease), box-shadow .4s var(--ease);
  box-shadow: 0 14px 34px rgba(15, 15, 114, .18); animation: retrato-entra .7s var(--ease) backwards; animation-delay: calc(var(--i, 0) * 70ms + 60ms);
}
@keyframes retrato-entra { from { opacity: 0; translate: 0 34px; scale: .93; } }
.retrato img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; transition: scale .7s var(--ease); }
.retrato-veu { position: absolute; inset: 0; background: linear-gradient(180deg, rgba(6, 6, 58, .25) 0%, rgba(6, 6, 58, 0) 30%, rgba(6, 6, 58, .55) 62%, rgba(6, 6, 58, .96) 100%); }
.retrato::after { content: ""; position: absolute; inset: 0; pointer-events: none; opacity: 0; transition: opacity .35s; background: radial-gradient(260px circle at var(--mx, 50%) var(--my, 30%), rgba(255, 255, 255, .32), transparent 62%); }
.retrato-borda { position: absolute; inset: 0; z-index: 3; border-radius: inherit; padding: 3.5px; background: conic-gradient(from var(--giro), #f0fa00, #00aeef, #4930e2, #f0fa00); -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0); -webkit-mask-composite: xor; mask-composite: exclude; opacity: 0; transition: opacity .35s; animation: giro 3.6s linear infinite; pointer-events: none; }
.retrato-topo { position: absolute; z-index: 2; top: 14px; left: 14px; right: 14px; display: flex; justify-content: space-between; align-items: flex-start; gap: 8px; }
.retrato-chip { max-width: calc(100% - 40px); padding: 5px 12px; border-radius: 13px; background: rgba(255, 255, 255, .9); color: var(--marinho); font: 600 11px/1.3 var(--font); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; backdrop-filter: blur(6px); }
.retrato-chip[data-cor="0"] { box-shadow: inset 3px 0 0 #2800c8; } .retrato-chip[data-cor="1"] { box-shadow: inset 3px 0 0 #00aeef; } .retrato-chip[data-cor="2"] { box-shadow: inset 3px 0 0 #c9d400; } .retrato-chip[data-cor="3"] { box-shadow: inset 3px 0 0 #0f0f72; }
.retrato-ok { flex: none; width: 28px; height: 28px; border-radius: 50%; display: grid; place-items: center; background: var(--amarelo); color: var(--marinho); scale: 0; transition: scale .4s var(--ease); }
.retrato-ok .i { font-size: 15px; stroke-width: 3.2; }
.retrato-base { position: absolute; z-index: 2; left: 18px; right: 18px; bottom: 16px; }
.retrato-base strong { display: block; font: 800 21px/1.12 var(--font); letter-spacing: -.02em; }
.retrato-base small { display: inline-flex; align-items: center; gap: 6px; margin-top: 8px; padding: 4px 11px; border-radius: 12px; background: rgba(255, 255, 255, .16); font: 600 11px var(--font); backdrop-filter: blur(6px); }
.retrato-base small svg { width: 12px; height: 12px; }
.retrato:hover { --ty: -9px; box-shadow: 0 34px 60px rgba(15, 15, 114, .34); }
.retrato:hover img { scale: 1.07; }
.retrato:hover::after { opacity: 1; }
.retrato.selecionado { box-shadow: 0 30px 60px rgba(40, 0, 200, .4); }
.retrato.selecionado .retrato-borda { opacity: 1; }
.retrato.selecionado .retrato-ok { scale: 1; }
.nivel-regras { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; margin-top: 26px; }
.regra { display: flex; align-items: center; gap: 14px; padding: 16px 18px; border-radius: 22px; background: rgba(255, 255, 255, .8); border: 1px solid rgba(40, 0, 200, .08); backdrop-filter: blur(8px); box-shadow: 0 10px 26px rgba(40, 0, 200, .06); }
.regra-icone { width: 44px; height: 44px; flex: none; border-radius: 15px; display: grid; place-items: center; background: var(--grad-marca); color: #fff; }
.regra-icone .i { font-size: 21px; }
.regra small { display: block; font: 600 11px var(--font); letter-spacing: .08em; text-transform: uppercase; color: #8a8fb8; }
.regra b { display: block; margin-top: 3px; font: 700 14.5px/1.3 var(--font); color: var(--marinho); }
.mapa-atalhos { margin-top: 26px; font: 500 12px var(--font); color: #8a8fb8; }
.mapa-atalhos kbd { display: inline-block; min-width: 22px; margin: 0 3px; padding: 2px 6px; border-radius: 6px; background: #fff; border: 1px solid rgba(40, 0, 200, .18); box-shadow: 0 2px 0 rgba(40, 0, 200, .12); text-align: center; font: 600 11px var(--font); color: var(--azul); }
.mapa-atalhos span { margin: 0 8px; }

/* ===== confirmação: chamada recebida ===== */
.chamada-overlay { position: fixed; inset: 0; z-index: 100001; display: none; align-items: center; justify-content: center; overflow: hidden; background: radial-gradient(900px 640px at 50% 18%, rgba(40, 0, 200, .92), rgba(6, 6, 58, .97)); backdrop-filter: blur(14px); animation: fundo-entra .4s ease both; }
.chamada-aurora { position: absolute; inset: 0; background: radial-gradient(420px 420px at 15% 80%, rgba(0, 174, 239, .28), transparent 70%), radial-gradient(360px 360px at 88% 22%, rgba(240, 250, 0, .1), transparent 70%); pointer-events: none; }
.chamada-corpo { position: relative; z-index: 1; width: min(560px, 92vw); display: flex; flex-direction: column; align-items: center; text-align: center; color: #fff; animation: chamada-entra .7s var(--ease) both; }
@keyframes chamada-entra { from { opacity: 0; translate: 0 40px; scale: .94; } }
.chamada-topo { position: relative; height: 190px; display: grid; place-items: center; }
.chamada-avatar, .chamada-icone { position: relative; width: 148px; height: 148px; border-radius: 50%; display: grid; place-items: center; }
.chamada-avatar img { position: absolute; inset: 0; width: 100%; height: 100%; aspect-ratio: 1; border-radius: 50%; object-fit: cover; border: 4px solid #fff; box-shadow: 0 24px 60px rgba(0, 0, 0, .5); position: relative; z-index: 1; }
.chamada-selo { position: absolute; right: 2px; bottom: 6px; z-index: 2; width: 42px; height: 42px; border-radius: 50%; display: grid; place-items: center; background: #00b85a; color: #fff; border: 4px solid #1b0aa6; }
.chamada-selo svg { width: 18px; height: 18px; }
.onda { position: absolute; inset: 0; border-radius: 50%; border: 2px solid rgba(255, 255, 255, .5); animation: onda-chamada 2.6s ease-out infinite; z-index: 0; }
.onda.o2 { animation-delay: .85s; } .onda.o3 { animation-delay: 1.7s; }
@keyframes onda-chamada { 0% { scale: 1; opacity: .7; } 100% { scale: 2.1; opacity: 0; } }
.chamada-icone { background: var(--grad-marca); color: #fff; box-shadow: 0 24px 60px rgba(0, 0, 0, .4); width: 112px; height: 112px; }
.chamada-icone .i { font-size: 48px; stroke-width: 2.2; position: relative; z-index: 1; }
.chamada-icone[data-tom="alerta"] { background: linear-gradient(135deg, #ff4b6e, #c8003b); }
.chamada-pergunta { margin-top: 14px; font: 800 clamp(30px, 3.4vw, 46px)/1.05 var(--font); letter-spacing: -.03em; }
.chamada-contexto { margin-top: 12px; max-width: 440px; font: 500 16px/1.6 var(--font); color: rgba(255, 255, 255, .72); }
.chamada-chips { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 18px; }
.chamada-chips[hidden] { display: none; }
.chamada-chips li { padding: 7px 15px; border-radius: 15px; background: rgba(255, 255, 255, .1); border: 1px solid rgba(255, 255, 255, .2); font: 600 12px var(--font); }
.chamada-botoes { display: flex; gap: clamp(48px, 9vw, 96px); margin-top: 42px; }
.botao-redondo { display: flex; flex-direction: column; align-items: center; gap: 12px; border: 0; background: none; color: #fff; cursor: pointer; font: 600 14px var(--font); }
.botao-redondo .bola { width: 78px; height: 78px; border-radius: 50%; display: grid; place-items: center; transition: scale .3s var(--ease), box-shadow .3s; }
.botao-redondo .bola .i, .botao-redondo .bola svg { width: 32px; height: 32px; stroke-width: 2.6; }
.botao-redondo.nao .bola { background: #ff4b6e; box-shadow: 0 16px 36px rgba(255, 75, 110, .5); }
.botao-redondo.sim .bola { background: #00b85a; box-shadow: 0 16px 36px rgba(0, 184, 90, .5); animation: pulsa-verde 1.8s ease-out infinite; }
@keyframes pulsa-verde { 0% { box-shadow: 0 16px 36px rgba(0, 184, 90, .5), 0 0 0 0 rgba(0, 184, 90, .55); } 100% { box-shadow: 0 16px 36px rgba(0, 184, 90, .5), 0 0 0 22px rgba(0, 184, 90, 0); } }
.botao-redondo:hover .bola, .botao-redondo:focus-visible .bola { scale: 1.1; }
.botao-redondo.sim .bola svg { rotate: 0deg; }
.botao-redondo small { font: 600 14px var(--font); opacity: .9; }

/* ===== relatório ===== */
.relatorio { position: fixed; inset: 0; z-index: 5500; overflow-y: auto; background: #f1f1fa; background-image: radial-gradient(rgba(40, 0, 200, .09) 1.2px, transparent 1.2px); background-size: 26px 26px; }
.relatorio.entrando { animation: rel-abre .7s var(--ease) both; }
@keyframes rel-abre { from { opacity: 0; translate: 0 30px; } }
.rel-barra { position: sticky; top: 0; z-index: 20; display: flex; align-items: center; gap: 18px; padding: 14px clamp(20px, 4vw, 48px); background: rgba(255, 255, 255, .82); backdrop-filter: blur(16px) saturate(1.4); border-bottom: 1px solid rgba(40, 0, 200, .08); }
.rel-logo { width: 106px; }
.rel-quem small { display: block; font: 600 11px var(--font); letter-spacing: .1em; text-transform: uppercase; color: #8a8fb8; }
.rel-quem strong { font: 700 16px var(--font); color: var(--marinho); }
.rel-acoes { margin-left: auto; display: flex; gap: 10px; align-items: center; }
.rel-acoes .botao-brilho { height: 46px; padding: 0 24px; font-size: 14px; box-shadow: 0 8px 20px rgba(200, 210, 0, .35); }
.rel-acoes .botao-fantasma { border-color: rgba(40, 0, 200, .28); color: var(--azul); background: rgba(40, 0, 200, .04); }
.rel-acoes .botao-fantasma:hover { background: var(--azul); color: #fff; }
.rel-corpo { max-width: 1280px; margin: 0 auto; padding: 26px clamp(20px, 4vw, 48px) 90px; display: grid; grid-template-columns: repeat(12, minmax(0, 1fr)); gap: 22px; }
.rel-entra { animation: rel-entra .8s var(--ease) backwards; animation-delay: calc(var(--i, 0) * 90ms + 120ms); }
@keyframes rel-entra { from { opacity: 0; translate: 0 32px; } }
.rel-hero { grid-column: 1 / 9; position: relative; overflow: hidden; display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 24px; padding: clamp(28px, 3.4vw, 46px); border-radius: 36px; color: #fff; background: radial-gradient(560px 360px at 100% -10%, rgba(0, 174, 239, .6), transparent 62%), radial-gradient(420px 300px at -6% 120%, rgba(240, 250, 0, .22), transparent 62%), linear-gradient(135deg, #2800c8 0%, #12087e 100%); box-shadow: 0 40px 90px rgba(40, 0, 200, .38); }
.rel-numerao { position: absolute; right: 24px; bottom: -70px; font: 800 clamp(200px, 26vw, 380px)/1 var(--font); letter-spacing: -.06em; color: transparent; -webkit-text-stroke: 2px rgba(255, 255, 255, .09); pointer-events: none; user-select: none; }
.rel-hero-texto { position: relative; z-index: 1; }
.faixa { display: inline-flex; align-items: center; gap: 9px; padding: 7px 16px; border-radius: 16px; background: rgba(255, 255, 255, .14); border: 1px solid rgba(255, 255, 255, .24); backdrop-filter: blur(8px); font: 700 12px var(--font); letter-spacing: .08em; text-transform: uppercase; }
.faixa i { width: 9px; height: 9px; border-radius: 50%; background: #5dffa0; box-shadow: 0 0 0 4px rgba(93, 255, 160, .25); }
.faixa[data-estado="attention"] i { background: #f5c344; box-shadow: 0 0 0 4px rgba(245, 195, 68, .3); }
.faixa[data-estado="failed"] i { background: #ff4b6e; box-shadow: 0 0 0 4px rgba(255, 75, 110, .3); }
.faixa[data-estado="review"] i, .faixa[data-estado="incomplete"] i { background: #c8d0ea; box-shadow: 0 0 0 4px rgba(200, 208, 234, .3); }
.rel-hero h1 { margin-top: 18px; font: 800 clamp(32px, 3.6vw, 56px)/1.04 var(--font); letter-spacing: -.035em; }
.rel-hero p { margin-top: 14px; max-width: 560px; font: 400 15px/1.7 var(--font); color: rgba(255, 255, 255, .8); }
.rel-chips { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 20px; }
.rel-chips li { display: inline-flex; align-items: center; gap: 6px; padding: 6px 14px; border-radius: 14px; background: rgba(255, 255, 255, .12); border: 1px solid rgba(255, 255, 255, .18); font: 600 12px var(--font); }
.rel-chips .i { font-size: 14px; }
.rel-aviso { display: flex; gap: 10px; align-items: flex-start; margin-top: 18px !important; padding: 12px 16px; border-radius: 16px; background: rgba(245, 241, 180, .95); color: var(--marinho) !important; font-size: 13px !important; }
.rel-anel { position: relative; z-index: 1; width: 236px; height: 236px; filter: drop-shadow(0 22px 40px rgba(0, 0, 40, .4)); }
.rel-anel .anel-valor { transition: stroke-dashoffset 1.9s var(--ease) .3s; }
.rel-anel-centro { position: absolute; inset: 0; display: grid; place-content: center; text-align: center; }
.rel-anel-centro b { font: 800 64px/1 var(--font); letter-spacing: -.04em; color: var(--amarelo); text-shadow: 0 6px 24px rgba(0, 0, 40, .4); }
.rel-anel-centro span { margin-top: 4px; font: 600 12px var(--font); letter-spacing: .1em; text-transform: uppercase; color: rgba(255, 255, 255, .7); }
.rel-tipif { grid-column: 9 / 13; padding: 28px; border-radius: 32px; background: #fff; box-shadow: 0 20px 50px rgba(40, 0, 200, .08); border: 1px solid rgba(40, 0, 200, .06); display: flex; flex-direction: column; gap: 4px; }
.rel-tipif h2, .rel-cartao h2, .rel-critico h2 { display: flex; align-items: center; gap: 12px; font: 700 18px var(--font); color: var(--marinho); }
.rel-tipif h2 span, .rel-cartao h2 span { width: 40px; height: 40px; border-radius: 14px; display: grid; place-items: center; background: #eceaff; color: var(--azul); }
.rel-tipif h2 .i, .rel-cartao h2 .i { font-size: 21px; }
.rel-kpis { grid-column: 1 / 13; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 22px; }
.rel-kpis div { padding: 22px 26px; border-radius: 26px; background: #fff; border: 1px solid rgba(40, 0, 200, .06); box-shadow: 0 14px 34px rgba(40, 0, 200, .06); }
.rel-kpis small { font: 600 11px var(--font); letter-spacing: .1em; text-transform: uppercase; color: #8a8fb8; }
.rel-kpis b { display: block; margin-top: 8px; font: 800 38px/1 var(--font); letter-spacing: -.03em; color: var(--marinho); }
.rel-kpis em { font-style: normal; font-size: 20px; color: #a6b0d4; }
.rel-critico { grid-column: 1 / 13; padding: 26px 30px; border-radius: 28px; background: #fff0f3; border: 2px solid #ff4b6e; }
.rel-critico h2 { color: #c8003b; }
.rel-critico-item { margin-top: 14px; }
.rel-critico-item strong { font: 700 14px var(--font); color: #c8003b; }
.rel-critico-item p { margin-top: 4px; font: 400 14px/1.6 var(--font); color: var(--marinho); }
.rel-critico-item small { color: #8a8fb8; }
.rel-cartao { grid-column: span 4; padding: 28px; border-radius: 30px; background: #fff; border: 1px solid rgba(40, 0, 200, .06); box-shadow: 0 16px 40px rgba(40, 0, 200, .07); transition: translate .35s var(--ease), box-shadow .35s; }
.rel-cartao:hover { translate: 0 -6px; box-shadow: 0 30px 60px rgba(40, 0, 200, .14); }
.rel-cartao.verde h2 span { background: #e2f8ec; color: #00b85a; } .rel-cartao.vermelho h2 span { background: #ffe9ee; color: #ff4b6e; }
.rel-cartao ul { margin-top: 18px; display: flex; flex-direction: column; gap: 12px; }
.rel-cartao li { position: relative; padding-left: 20px; font: 400 14px/1.6 var(--font); color: #2a2d52; }
.rel-cartao li::before { content: ""; position: absolute; left: 0; top: 9px; width: 8px; height: 8px; border-radius: 50%; background: var(--azul); }
.rel-cartao.verde li::before { background: #00b85a; } .rel-cartao.vermelho li::before { background: #ff4b6e; }
.rel-cartao p { margin-top: 16px; font: 400 14px/1.7 var(--font); color: #2a2d52; }
.rel-resumo { margin-top: 14px; padding: 16px 18px; border-radius: 18px; background: #f4f5fd; }
.rel-resumo small { font: 700 11px var(--font); letter-spacing: .1em; text-transform: uppercase; color: var(--azul); }
.rel-resumo p { margin-top: 8px; font: 400 13.5px/1.65 var(--font); color: #2a2d52; }
.rel-vazio { color: #8a8fb8 !important; font-style: italic; }
.rel-cartao.amarelo { background: var(--grad-amarelo); border: 0; box-shadow: 0 24px 56px rgba(200, 210, 0, .45); }
.rel-cartao.amarelo h2 span { background: var(--marinho); color: var(--amarelo); }
.rel-cartao.amarelo p { font-weight: 500; color: var(--marinho); }
.rel-radar { grid-column: 1 / 13; display: grid; grid-template-columns: minmax(0, 5fr) minmax(0, 7fr); gap: 34px; align-items: center; padding: 34px; border-radius: 34px; background: #fff; border: 1px solid rgba(40, 0, 200, .06); box-shadow: 0 20px 50px rgba(40, 0, 200, .08); }
.rel-radar h2 { font: 800 28px/1.1 var(--font); letter-spacing: -.03em; color: var(--marinho); }
.rel-radar p { margin-top: 12px; font: 400 14px/1.7 var(--font); color: #6c7194; }
.rel-radar-area { position: relative; height: 380px; }
.rel-dimensoes { grid-column: 1 / 13; }
.rel-dim-cab h2 { font: 800 28px/1.1 var(--font); letter-spacing: -.03em; color: var(--marinho); }
.rel-dim-cab p { margin-top: 8px; font: 400 14px var(--font); color: #6c7194; }
.rel-dim-grade { display: grid; grid-template-columns: repeat(auto-fill, minmax(268px, 1fr)); gap: 14px; margin-top: 20px; }
.dim { position: relative; display: flex; align-items: center; gap: 16px; padding: 16px 18px; border-radius: 24px; background: #fff; border: 1.5px solid rgba(40, 0, 200, .07); text-align: left; cursor: pointer; box-shadow: 0 8px 22px rgba(40, 0, 200, .05); transition: translate .3s var(--ease), box-shadow .3s, border-color .3s; animation: rel-entra .6s var(--ease) backwards; animation-delay: calc(var(--i, 0) * 45ms + 700ms); }
.dim:hover { translate: 0 -5px; border-color: rgba(40, 0, 200, .38); box-shadow: 0 22px 44px rgba(40, 0, 200, .16); }
.dim-anel { position: relative; width: 54px; height: 54px; flex: none; display: grid; place-items: center; }
.dim-anel svg { position: absolute; inset: 0; }
.dim-anel b { font: 800 15px var(--font); color: var(--marinho); }
.dim-na { width: 54px; height: 54px; flex: none; border-radius: 50%; display: grid; place-items: center; background: #eef0f9; color: #8a8fb8; font: 700 12px var(--font); }
.dim-na.grande { width: 120px; height: 120px; font-size: 22px; }
.dim-texto { flex: 1; min-width: 0; }
.dim-texto strong { display: block; font: 700 15px var(--font); color: var(--marinho); }
.dim-texto small, .gaveta-chip { display: inline-block; margin-top: 5px; padding: 3px 11px; border-radius: 11px; font: 700 11px var(--font); background: #eef0f9; color: #6c7194; }
[data-r="atende"] { background: #e2f8ec !important; color: #008a42 !important; }
[data-r="parcial"] { background: #fff4d6 !important; color: #9a6b00 !important; }
[data-r="nao_atende"] { background: #ffe9ee !important; color: #c8003b !important; }
[data-r="erro_critico"] { background: #ffd6de !important; color: #8f0029 !important; }
.dim-seta { color: #b3b8d8; transition: translate .3s var(--ease), color .3s; }
.dim:hover .dim-seta { translate: 4px 0; color: var(--azul); }
.dim-seta .i { font-size: 20px; }

.gaveta-dimensao { position: fixed; top: 0; right: 0; bottom: 0; z-index: 5600; width: min(460px, 100vw); padding: 38px 34px; overflow-y: auto; background: #fff; box-shadow: -30px 0 90px rgba(15, 15, 114, .35); translate: 105% 0; transition: translate .55s var(--ease); }
.gaveta-dimensao.aberta { translate: 0 0; }
.gaveta-fechar { position: absolute; top: 18px; right: 18px; width: 42px; height: 42px; border-radius: 50%; border: 0; background: #eef0f9; color: var(--marinho); display: grid; place-items: center; cursor: pointer; transition: background .25s, color .25s, rotate .35s var(--ease); }
.gaveta-fechar:hover { background: var(--marinho); color: #fff; rotate: 90deg; }
.gaveta-nota { position: relative; width: 120px; height: 120px; margin-top: 8px; }
.gaveta-nota svg { position: absolute; inset: 0; }
.gaveta-nota b { position: absolute; inset: 0; display: grid; place-items: center; font: 800 34px var(--font); color: var(--marinho); letter-spacing: -.03em; }
.gaveta-dimensao h3 { margin-top: 20px; font: 800 28px/1.1 var(--font); letter-spacing: -.03em; color: var(--marinho); }
.gaveta-dimensao h4 { margin-top: 24px; font: 700 12px var(--font); letter-spacing: .1em; text-transform: uppercase; color: var(--azul); }
.gaveta-dimensao p { margin-top: 8px; font: 400 14.5px/1.75 var(--font); color: #2a2d52; }
.gaveta-dimensao p.destaque { padding: 14px 18px; border-radius: 16px; background: #f9fcc4; color: var(--marinho); font-weight: 500; }
.anel-svg { display: block; }

.rel-corpo-erro { display: flex; justify-content: center; align-items: center; min-height: calc(100vh - 80px); }
.rel-erro { width: min(640px, 100%); padding: 44px; border-radius: 34px; text-align: center; background: #fff; box-shadow: 0 30px 80px rgba(40, 0, 200, .16); }
.rel-erro-icone { width: 84px; height: 84px; margin: 0 auto; border-radius: 50%; display: grid; place-items: center; background: #fff4d6; color: #9a6b00; }
.rel-erro-icone .i { font-size: 38px; }
.rel-erro h1 { margin-top: 22px; font: 800 30px/1.15 var(--font); letter-spacing: -.03em; color: var(--marinho); }
.rel-erro p { margin-top: 12px; font: 400 15px/1.7 var(--font); color: #5a5e84; }
.rel-erro-botoes { display: flex; flex-wrap: wrap; justify-content: center; gap: 12px; margin-top: 28px; }

@media (max-width: 1100px) {
  #et-capa, #et-cracha { grid-template-columns: 1fr; overflow-y: auto; }
  .capa-cena, .cracha-cena { display: none; }
  .guia-passos { grid-template-columns: repeat(2, 1fr); }
  .mapa { grid-template-columns: 1fr; overflow-y: auto; }
  .mapa-lateral { order: 2; }
  .rel-hero, .rel-tipif { grid-column: 1 / 13; }
  .rel-cartao { grid-column: 1 / 13; }
  .rel-radar { grid-template-columns: 1fr; }
  .rel-kpis { grid-template-columns: repeat(2, 1fr); }
}
@media (prefers-reduced-motion: reduce) {
  .retrato, .botao-brilho::after, .botao-ligar::after { animation: none !important; }
}

/* ===== avaliando ===== */
.avaliando { position: fixed; inset: 0; z-index: 100000; display: none; align-items: center; justify-content: center; overflow: hidden; color: #fff; background: radial-gradient(900px 640px at 50% 20%, rgba(40, 0, 200, .94), rgba(6, 6, 58, .98)); backdrop-filter: blur(14px); animation: fundo-entra .4s ease both; transition: opacity .38s ease; }
.avaliando.saindo { opacity: 0; }
.avaliando-corpo { position: relative; z-index: 1; width: min(640px, 92vw); display: flex; flex-direction: column; align-items: center; text-align: center; animation: chamada-entra .7s var(--ease) both; }
.avaliando-cena { position: relative; width: 190px; height: 190px; margin: 40px 0 34px; display: grid; place-items: center; }
.avaliando-cena img { position: relative; z-index: 2; width: 150px; height: 150px; border-radius: 50%; object-fit: cover; object-position: 50% 20%; border: 4px solid #fff; box-shadow: 0 24px 60px rgba(0, 0, 0, .5); }
.avaliando-varredura { position: absolute; inset: -8px; border-radius: 50%; background: conic-gradient(from var(--giro), rgba(240, 250, 0, 0) 0deg, rgba(240, 250, 0, .95) 70deg, rgba(0, 174, 239, 0) 80deg 360deg); -webkit-mask: radial-gradient(farthest-side, transparent calc(100% - 5px), #000 calc(100% - 4px)); mask: radial-gradient(farthest-side, transparent calc(100% - 5px), #000 calc(100% - 4px)); animation: giro 1.9s linear infinite; z-index: 3; }
.avaliando-ondas i { position: absolute; inset: 0; border-radius: 50%; border: 2px solid rgba(255, 255, 255, .4); animation: onda-chamada 3s ease-out infinite; }
.avaliando-ondas i:nth-child(2) { animation-delay: 1s; } .avaliando-ondas i:nth-child(3) { animation-delay: 2s; }
.avaliando-chips { position: absolute; inset: 0; z-index: 1; }
.avaliando-chips li { position: absolute; left: 50%; top: 50%; display: inline-flex; align-items: center; gap: 7px; padding: 5px 12px 5px 9px; border-radius: 14px; background: rgba(255, 255, 255, .09); border: 1px solid rgba(255, 255, 255, .2); font: 600 11px var(--font); white-space: nowrap; color: rgba(255, 255, 255, .75); translate: calc(-50% + var(--x)) calc(-50% + var(--y)); transition: background .4s, color .4s, border-color .4s; animation: chip-aparece .7s var(--ease) backwards; animation-delay: var(--atraso); }
@keyframes chip-aparece { from { opacity: 0; scale: .6; } }
.avaliando-chips li i { width: 8px; height: 8px; border-radius: 50%; background: rgba(255, 255, 255, .3); transition: background .4s, box-shadow .4s; }
.avaliando-chips li.ok { background: rgba(240, 250, 0, .16); border-color: rgba(240, 250, 0, .7); color: #fff; }
.avaliando-chips li.ok i { background: var(--amarelo); box-shadow: 0 0 0 4px rgba(240, 250, 0, .25); }
.avaliando h2 { margin-top: 14px; font: 800 clamp(30px, 3.4vw, 46px)/1.06 var(--font); letter-spacing: -.03em; }
.avaliando-nome { margin-top: 10px; font: 500 15px var(--font); color: rgba(255, 255, 255, .7); }
.avaliando-passos { display: flex; flex-direction: column; gap: 10px; margin-top: 26px; width: min(420px, 100%); text-align: left; }
.avaliando-passos li { display: flex; align-items: center; gap: 14px; padding: 11px 16px; border-radius: 16px; background: rgba(255, 255, 255, .05); border: 1px solid rgba(255, 255, 255, .1); font: 500 14px var(--font); color: rgba(255, 255, 255, .5); transition: background .4s, color .4s, border-color .4s, translate .4s var(--ease); }
.avaliando-passos .marca { width: 26px; height: 26px; flex: none; border-radius: 50%; display: grid; place-items: center; border: 2px solid rgba(255, 255, 255, .25); color: transparent; transition: background .4s, border-color .4s, color .4s; }
.avaliando-passos .marca .i { font-size: 14px; stroke-width: 3.4; }
.avaliando-passos li.atual { background: rgba(255, 255, 255, .13); border-color: rgba(240, 250, 0, .55); color: #fff; translate: 6px 0; }
.avaliando-passos li.atual .marca { border-color: var(--amarelo) transparent var(--amarelo) var(--amarelo); animation: gira-marca 1s linear infinite; }
@keyframes gira-marca { to { rotate: 360deg; } }
.avaliando-passos li.feito { color: rgba(255, 255, 255, .85); }
.avaliando-passos li.feito .marca { background: #00b85a; border-color: #00b85a; color: #fff; }
.avaliando-trilho { width: min(420px, 100%); height: 6px; margin-top: 24px; border-radius: 3px; background: rgba(255, 255, 255, .12); overflow: hidden; }
.avaliando-trilho i { display: block; height: 100%; width: 8%; border-radius: 3px; background: linear-gradient(90deg, #f0fa00, #00aeef); transition: width 1.4s var(--ease); }
.avaliando-dica { margin-top: 14px; font: 500 12.5px var(--font); color: rgba(255, 255, 255, .5); }
@media (max-width: 800px) { .avaliando-chips { display: none; } }

/* rostos: enquadra no terço de cima das fotos verticais */
.retrato img, .detalhe-foto img, .chamada-avatar img, .flutuante img, #palco-avatar, .topo-avatar, .client-info-avatar, .chat-tab-avatar { object-position: 50% 20%; }